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Madeira Property Concierge
PT
Colorful mural at Mercado dos Lavradores in Funchal, Madeira

Service Tiers

Four clear service levels for overseas owners.

From keyholding to full AL management, choose the service depth you need and we execute on-island.

Service Tiers

A clear structure that grows with your property.

Each tier is built to protect your asset and keep operations running smoothly while you manage from abroad.

Tier A - Keyholding + Home Care

€100-€250/month

Tier A - Keyholding + Home Care

For second homes and part-time rentals.

  • Scheduled visits with photos, plus humidity, leak, and ventilation checks
  • Storm prep and post-storm inspections, mail, and neighbour liaison
  • Preventative maintenance coordination before issues escalate
Tier B - Hosting Essentials

15%-18% of gross rental income

Tier B - Hosting Essentials

For owners who handle bookings but need reliable local operations.

  • Guest messaging/screening, check-ins/check-outs, and access management
  • Cleaning, laundry, restocking, and pre-arrival verification
  • On-stay issue handling and guest review support
Tier C - Full-Service Management

20%-25% of gross rental income

Tier C - Full-Service Management

For owners who want end-to-end delegation.

  • Listing, calendar, and dynamic pricing management across channels
  • Maintenance coordination with vendor QA and before/after documentation
  • AL/SIBA/RNAL compliance support and monthly owner reporting
Tier D - Premium / White-Glove (Phase 2)

€50-€150 per stay

Tier D - Premium / White-Glove (Phase 2)

Extra hospitality for higher guest expectations and better reviews.

  • Welcome packs, pre-stocking, and stay setup based on guest preferences
  • Restaurant/experience booking plus vetted family-friendly services
  • Faster SLA: 15-minute emergency response target

Project-based add-ons

Activated when useful for setup, value growth, and operational efficiency.

Project

Interior styling + professional photography

€300-€800

Project

Renovation project and vendor coordination

Scoped quote

Project

UX-optimized house manual (digital/printed)

Scoped quote

Project

Smart lock, noise monitor, and energy setup

Scoped quote

Rugged cliffs and coastline at Ponta de Sao Lourenco in Madeira

We'll suggest the tier that fits your situation, not the most expensive one.

In the first call, we look at your goals, your property, and what actually needs doing. Then we recommend a tier.