01
Diagnostic Call
We start with a 30-minute call to map your property goals, risk profile, and operating model.
Operating Method
A clear process for overseas owners.
From first diagnostic to monthly rhythm, each phase is designed to reduce risk and improve predictability.
02
Property & Risk Audit
We assess property condition, compliance gaps, vendor setup, and service-tier fit (Tier A/B/C/D).
03
Systems Setup
We activate workflows, communication templates, vendor standards, and guest/owner reporting routines.
04
Monthly Operations
You receive monthly reporting, maintenance logs, and SLA-driven support with one clear point of contact.
What you receive consistently
- Monthly owner report with occupancy, revenue, costs, and maintenance
- 56-point turnover cleaning checklist with photo proof
- Maintenance and issue log with clear next actions
- SLA targets: owner response within 4 business hours; guest emergencies within 30 mins (15 mins on Tier C/D)
- Single WhatsApp contact plus updates on critical decisions
Operational Visibility
Your first 30 days (onboarding)
Day 1–3
Diagnostic call and tier fit (A/B/C/D).
Day 4–10
Property audit: condition, risk, compliance, and priorities.
Day 11–20
Vendor activation, SOP setup, and communication templates.
Day 21–30
Go-live with first monthly report and maintenance log.
Your property should run on a system, not on surprises.
Start with a diagnostic call and we'll show you what the day-to-day looks like.
Book Diagnostic Call